🎮 Roblox Error Code 264 Fix – Complete Troubleshooting Guide
By Paquito Jr Conde | September 13, 2025
- If you’re seeing Roblox Error Code 264, don’t worry—you’re not alone. This error usually shows up when your account is logged into multiple devices, your internet connection isn’t stable, or cached data causes conflicts. In this guide, we’ll walk you through all the proven fixes step by step so you can get back to playing Roblox smoothly. 🚀
✅ What is Roblox Error Code 264?
Error Code 264 occurs when your account is still active on another device, the previous session didn’t close properly, or corrupted cache files block a new login attempt. It may also appear because of unstable internet or interference from third-party apps like VPNs, firewalls, or antivirus programs.
🔍 Common Causes of Roblox Error 264
- 👥 Account logged in on multiple devices – You may be signed into Roblox on another computer, phone, or Xbox.
- ⏳ Previous session didn’t close properly – Roblox servers still think your account is active.
- 🧹 Corrupted cache or temporary files – Old files in Roblox prevent a fresh connection.
- 🌐 Weak or unstable internet – Poor connection triggers login conflicts.
- 🚫 Third-party interference – VPNs, antivirus, or firewalls may block Roblox authentication.
🛠️ Step-by-Step Fixes for Roblox Error Code 264
1. 🔐 Log Out From All Devices
- Go to the Roblox website and log in.
- Navigate to Settings → Security.
- Click Log out of all sessions.
- Re-login only on the device you want to play.
👉 This solves issues with multiple logins.
2. 🧹 Clear Roblox Cache & Temporary Files
Windows: Press Win + R, type %localappdata%\Roblox, press Enter, then delete the Cache folder.
Mac: Open ~/Library/Caches and delete Roblox cache files.
Mobile: Uninstall and reinstall the Roblox app.
👉 This removes corrupted session data.
3. 🌐 Check Internet & Router
- Restart your router or modem.
- Switch to a wired connection if possible.
- Disable VPN or proxy.
- Test your speed at Speedtest.net.
👉 Roblox needs a stable internet connection for login sessions.
4. 🚫 Disable Conflicting Software
- Close unnecessary background apps.
- Temporarily disable antivirus/firewall and test Roblox.
- If using a VPN, disconnect it and try again.
5. 🔄 Reinstall Roblox
- Fully uninstall Roblox (delete leftover folders too).
- Download the latest version from the official Roblox site.
- Re-login with your account.
👉 This ensures you’re running a fresh, bug-free copy.
6. 🧑💻 Extra Solutions (Advanced)
- Browser Users: Clear cookies/cache or try another browser.
- Xbox Users: Log out, restart console, then re-login.
- Check Roblox Status: Visit the Roblox Status Page to confirm if servers are down.
⚡ Quick Prevention Tips
- Always log out when switching devices.
- Avoid playing on multiple devices at the same time.
- Keep Roblox updated to the latest version.
- Maintain a stable internet connection.
- Only use official Roblox apps (avoid third-party launchers).
📝 Final Thoughts
Roblox Error Code 264 is usually related to session conflicts caused by multiple logins, corrupted cache, or poor internet. The best fixes are logging out from all devices, clearing the Roblox cache, and reinstalling Roblox if necessary. With these troubleshooting steps, you’ll almost always resolve the issue and get back to enjoying your Roblox games smoothly. 🚀